FurEver

Support

Help with the FurEver app and website

Contact Us

Email grant@aerobud.org and we'll get back to you as soon as we can.

If you can, include your device (for example, iPhone or iPad), your iOS version, and the ZIP code or city you searched for.

Common Questions

No pets are showing up

Try a larger search distance, or set the species to “All” in Filters. Some areas have few listings. FurEver needs an internet connection to load pets.

FurEver can't find my location

On iOS, go to Settings › FurEver › Location and choose “While Using the App.” You can also skip location access and type a ZIP code or city instead.

Where are my saved pets?

Saved pets are stored only on your device. They don't sync between devices. Deleting the app, or clearing your browser's data for furever.one, removes them.

How do I adopt a pet I found?

FurEver helps you discover pets but doesn't handle adoptions. Open the pet's profile and use the shelter link to contact the shelter or rescue directly. They manage applications, availability, and fees.

A listing is wrong or the pet was already adopted

Listings come from shelters through RescueGroups.org and may take time to update. Please contact the shelter to confirm, and let us know by email if a listing looks broken.

Privacy

FurEver doesn't require an account. Read our Privacy Policy for details on how location and other information are handled.